Carteum is structured around domestic Thailand fulfillment after payment proof is verified. The customer receives tracking once the order is packed and booked for shipment.
Thailand Fulfillment
Orders move to shipment only after payment proof is reviewed. Shipping communication should include the carrier, tracking number, and expected delivery window.
Thailand Fulfillment
The order is checked before payment instructions are sent.
The order is not packed until payment proof is accepted.
The operator checks product, label, COA status, and packaging condition.
Tracking is created and added to the order tracker.
The shipped email includes carrier, tracking number, and estimated timing.
Thailand Fulfillment
Shipping support should be calm and specific: confirm the order ID, current status, tracking number if available, and the next action.